SKETS's mission is 'to provide high value services by operating on a continually improving service model''. To achieve our mission we have developed a proprietary project management tool "ePlan" to track the progress of our projects. ePlan provides a graphic representation of project-related status, such as effort, individual progress, team performance, process compliance and quality.

The benefits of ePlan are multifold. Some of the benefits have been listed below:

• Quality : Track project quality as well as to assess continuous project improvements.
• Knowledge Base : Helps build a repository of information for estimation and project    planning.
• Action : Understand project status and progress so as to aid in resource allocation and    making decisions and take action.
• Continuous improvement : Aids in identification of strengths and potential areas of    improvement.
• Standardization : ePlan helps set uniform standards across an organization.

Our process framework has been refined and perfected over the course of multiple engagements for global clients. We are one of the very few companies who have developed mature processes and methodologies to ensure that the deliveries are zero-defect. The process framework covers all aspects of CAD Documentation starting from Proposal Submission to Pilot Execution to setting up of a Dedicated Center for the client.